Premium Food Delivered Fresh

×

Terms & Conditions

Last updated: January 2024

1. Acceptance of Terms

By accessing and using BiteBazaar's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

BiteBazaar provides an online platform connecting customers with local restaurants for food delivery services.

3. User Obligations

• Provide accurate and complete information
• Maintain the security of your account
• Use the service in compliance with applicable laws
• Pay all fees and charges incurred

4. Payment Terms

Payment is required at the time of order placement. We accept major credit cards and digital payment methods.

5. Delivery Policy

Delivery times are estimates and may vary based on weather, traffic, and order volume. We strive to meet estimated delivery times but cannot guarantee exact timing.

6. Cancellation and Refunds

Orders may be cancelled within 5 minutes of placement. Refunds are issued for undelivered orders or quality issues as per our satisfaction guarantee.

7. Limitation of Liability

BiteBazaar's liability is limited to the cost of the order. We are not liable for indirect, incidental, or consequential damages.

8. Contact Information

For questions about these terms, contact us at [email protected]

×

Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, phone number
• Delivery address and payment information
• Order history and preferences
• Communications with customer service

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders
• Improve our services and user experience
• Send promotional communications (with your consent)

3. Information Sharing

We share your information with:

• Restaurant partners to fulfill your orders
• Delivery partners for order fulfillment
• Payment processors for transaction processing
• Service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content.

7. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

8. Contact Us

For privacy questions or concerns, contact us at [email protected]

×

Cookie Policy

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you such as setting privacy preferences or filling in forms.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are most and least popular.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant ads on other sites.

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

4. Third-Party Cookies

We may use third-party services such as Google Analytics, which may set their own cookies. These services are governed by their respective privacy policies.

5. Your Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

6. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new policy on this page.

7. Contact Us

If you have any questions about our use of cookies, please contact us at [email protected]